Express Series English for Cabin Crew A short, specialist English course.
Lewis Lansford and Sue Ellis
English for Cabin Crew is an ideal short course designed for both trainee cabin crew, and flight attendants in employment.
- ISBN: 978-0-19-457957-5
- Binding: Mixed media format
English for Cabin Crew is part of the Express Series. It is an ideal course for students in employment, who want to communicate better in English.
This short, intensive course can be completed in 25-30 hours, so students make progress quickly.
English for Cabin Crew can be used as a stand-alone course, for self-study using the interactive MultiROM, or alongside a coursebook such as International Express.
This pack includes:
- Student's Book with MultiROM
Where to OrderContact your local Oxford office or distributor for information or advice on any of our materials, or to find your local ELT bookseller.
Part of... Express Series
- Engaging topics, motivating role-plays, and a variety of exercises provide a framework for each specialist subject
- Tip boxes in each unit include key language points, useful phrases, and strategies
- STARTER section at the beginning of each unit has warm-up and awareness-raising activities
- OUTPUT sections at the end of each unit encourage discussion and reflection
- Answers, transcripts, and a glossary of useful phrases at the back of each book
- Self-study material on the interactive MultiROM includes realistic listening extracts and interactive exercises for extra practice
English for Cabin Crew teaches students how to communicate clearly, assertively, and politely in a range of different on-board situations.
English for Cabin Crew has eight units, organised around the sequence of a flight: from introductory and pre-flight information, through to descent, landing, and layover.
English for Cabin Crew also covers a range of related topics, such as how to explain meals and services, solving seating problems, and attending to sick passengers.
Unit 1: Introduction to Cabin Crew: Career path, responsibilities, challenges, rewards
Unit 2: Pre-flight: Crew members' duties, introductions, aircraft features
Unit 3: Boarding: Greeting passengers, boarding and loading, solving seating problems
Unit 4: Cabin services and amenities: Explaining meals and services, meal service, duty free sales, classes of service
Unit 5: Health and medical issues: Health issues and remedies, attending to sick passengers
Unit 6: Safety and emergencies: Safety equipment and procedures, emergencies, air rage and being assertive
Unit 7: Descent, landing and layover: Preparations for landing, completing a flight log, checking into a hotel, asking for local information
Unit 8: Getting a job: The job application and interview process, cabin crew job requirements and responsibilities