Oxford English for Careers: Tourism 3 Student's Book
Tourism 3 teaches pre-work students to communicate accurately in English, within the context of a career in tourism.
- ISBN: 978-0-19-455106-9
- Pages: 144
- Binding: Paperback
- Dimensions: 276x210 inches
Tourism is ideal for pre-work students, studying at pre-intermediate to upper-intermediate levels, who will need to use English in work situations.
Tourism is divided into three levels: Provision, Encounters, and Management. Each of these levels develops the vocabulary, language, and skills that students will need to communicate effectively with customers and colleagues, whether working in an administrative or managerial role.
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- Authentic and up-to date information in every course, written and checked by industry insiders
- Clear and straightforward structure, with each unit containing a menu of learning outcomes, and an end-of-unit checklist with 'Can do' tick boxes
- Teaches English in context, so students practise the language and skills they need for the job in real work situations
- Real-world profiles from genuine professionals in the 'It's my job' section offer authentic and engaging insights into the industry
- Extra facts, figures, quotations, and specialist terminology included in the top margin of unit pages
- Additional activities and tests in the Teacher's Resource Book make the course suitable for mixed-ability classes
- The Teacher's Resource Book provides specialist background to the industry for every unit, as well as industry tips to support non-expert teachers
- Project work in the Student's Book, additional activities on the Student's website, and a Key words list of essential vocabulary at the end of every unit provide extra opportunities for revision
Tourism 1 (Provision) addresses the areas of tourism related to the creation, promotion, and selling of typical tourism products, such as flights and package holidays.
Tourism 2 (Encounters) presents students with the English they need for face-to-face contact with tourists and holidaymakers.
Tourism 3 (Management) covers the language needed to discuss and work with tourism issues at a basic managerial level.
'It's my job' sections provide students with extra visual material, and offer an insight into the lives of real people who work in tourism. The profiles are based on authentic interviews and sources, and teach students about the skills required for different business environments.
The 'Customer Care' sections form a useful training manual for customer care practice, which can be related directly to specific jobs in tourism.
Listening, reading, speaking, and writing activities throughout the course give realistic and communicative practice of the language skills needed in tourism. Students then develop these skills through project work in the 'Find Out' section, which encourages them to take an active role in the learning process.
The course supports teachers in the vocational teaching situation, providing them with specialist background information for the tourism industry.
1 Tourism today
Being managed and being a manager, the current state of tourism, challenges for tourism managers
Running meetings, assessing attributes of the UK, market research, national brand image
3 Managing tour operations
Gaining the upper ground, developing a package for your area, a product development meeting
4 Hotel management
Great places to work, major hotel corporations, success in the hotel trade
Time management, online purchases of travel products, proactive marketing
6 Quality in tourism
Giving and receiving feedback well, quality service programme, customer journey
7 The impacts of tourism
How to behave in meetings, the impact of tourism in your area, global warming and tourism
8 Built attractions
Built attractions in your country, theme park planning
9 Events management
Teamwork, events management with tourism training courses, the job of events organiser
10 Sustainable tourism
Dealing with difficult staff, ecotourism in your region, putting sustainability to work
11 Social tourism
Planning a workshop, awareness access, opportunity, the benefits of holidays for young people
12 Tomorrow's tourism
Security systems, an expert's view, scenario planning, presenting the future of tourism
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