Product Information Teaching Resources Learning Resources

Express Series English for Sales and Purchasing

Share Print

Express Series English for Sales and Purchasing

Format: Mixed media format

English for Sales and Purchasing is an ideal short course for anyone who needs to communicate effectively with international clients and colleagues in a sales or purchasing environment.

  • ISBN: 978-0-19-457930-8

English for Sales and Purchasing is part of the Express Series. It is an ideal course for students in employment, who want to communicate better in English.

This short, intensive course can be completed in 25-30 hours, so students make progress quickly.

English for Sales and Purchasing can be used as a stand-alone course, for self-study using the interactive MultiROM, or alongside a coursebook such as International Express.

Educational discount pricing

K12 schools, college bookstores, and other educational institutions with an Oxford account will receive an educational discount when placing their order through our Customer Service department.

Please call Customer Service at 800-542-2442 (8am - 6pm EST, Monday to Friday). You need an Oxford account to receive the discounted price.

Our discounted price list (PDF)

This pack includes:

  • Student's Book
  • MultiROM

Key features

  • Engaging topics, motivating role-plays, and a variety of exercises provide a framework for each specialist subject
  • Tip boxes in each unit include key language points, useful phrases, and strategies
  • STARTER section at the beginning of each unit has warm-up and awareness-raising activities
  • OUTPUT sections at the end of each unit encourage discussion and reflection
  • Answers, transcripts, and a glossary of useful phrases at the back of each book
  • Self-study material on the interactive MultiROM includes realistic listening extracts and interactive exercises for extra practice


English for Sales and Purchasing is suitable for both buyers and sales people who require fluent business English to manage international clients, deal with foreign suppliers, attend international exhibitions, and deal with complaints and enquiries.

English for Sales and Purchasing presents the essential expressions and conversation techniques that will enable successful communication in these situations.

Every unit presents realistic scenarios and specific themes for sales and purchasing, such as approaching a new client, selecting potential suppliers, developing proposals, and typing up orders and deliveries.


Unit 1: Jobs and responsibilities: Job titles and tasks, a sales meeting, a requisition

Unit 2: New contacts: At a trade fair, relationship building, follow-up emails

Unit 3: Offers: A sales pitch, the AIDA approach to sales, a request for proposal, an offer letter

Unit 4: Negotiations: Tips for successful negotiations, a company visit, negotiating styles

Unit 5: Orders: Telephone orders, online orders, numbers and figures, contract terms and phrases

Unit 6: Customer care: Dealing with problems over the telephone, online, and in writing

Part of... Express Series

Express Series: the fast route to English for work.

View Series