Contact Details

Customer Service

We aim to get your order right the first time. If for any reason you have a question or problem with your order, please call (800) 542-2442 (Weekdays 8:00 a.m. – 6:00 p.m. EST) for prompt assistance.

Educational Sales Representative

If you are interested in speaking with one of our US Educational Sales Representatives, please visit our meet the team page to find your local expert.

Mailing List

If you are interested in receiving regular information about our English language learning materials, we will be happy to add your name to our mailing list. Please send your name, title, email address, school address, and area of interest to . You can also reach us by post at:

Oxford University Press
ELL Marketing Department
198 Madison Avenue
New York, NY 10016

Examination Copies

We are pleased to provide an examination copy of a text being considered for a class adoption.

To Request Examination Copies

Call: (800) 542-2442 (weekdays 8:00 a.m. – 6:00 p.m. EST)

Fax: (919) 677-1303


Mail your request to:

Oxford University Press
ELL Marketing
2001 Evans Road
Cary, NC 27513

With your request, please provide:

  • the name of your institution
  • your adoption decision date
  • Course number and title

Oxford reserves the right to limit the number of examination copies sent to any one person or address. The following items are available for purchase only: audio CDs, cassettes, CD-ROMs, DVDs, videos, wall charts, picture cards, Multilevel Activity and Resource Books, duplicating masters, reproducibles, workbooks, and activity books.

Sample sections and demonstration CD-ROMs and audio CDs are available for many items.

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